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We know every machine has its own special character – that’s why we build the best.

>> Spare parts request
>> Brochure "Keeping things running"
>> PowerPoint presentation about the CCC
>> DESMA ServiceMobile

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The DESMA way

Fast, professional and reliable. Total commitment in meeting all of our clients' demands - 100 per cent customer satisfaction. The experience and expertise of our service staff guarantees logistically optimized service and prompt delivery.

+++ Hotline: +49 7463 834 333 +++

Collage Customer Care Center

Customer Care Center: a success story

We have manufactured top class machines, systems and moulds for the rubber industry for over 40 years. 500 man-years of Customer Care capacity highlight the strength of our Customer Care Center.
We perform over 2,500 service assignments worldwide. We ship out over 30 orders a day - moving more than 600 individual spare parts.

Our services:
  • Expert Service
  • Tele-advice
  • Tele-diagnosis
  • Spare Parts Express Service



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Klöckner DESMA
Elastomertechnik GmbH
An der Bära
78567 Fridingen
Germany